Frequently Asked Questions

Where are your products made and shipped from?

All Sól N Touch pieces are lovingly handcrafted in Türkiye using high-quality natural stones sourced from the best origins around the world.
However, your order will be shipped locally from our Amazon fulfillment center in the U.S. for faster and safer delivery.

When will my order arrive?

Your order will be shipped through Amazon’s Fulfillment Network (MCF) for the fastest and most reliable delivery.

At checkout, you can choose your preferred shipping speed:

  • Standard Delivery: Arrives in 3 business days.
  • Expedited Delivery: Faster options are available with an additional fee, just like on Amazon.

Once your order ships, you will receive a tracking number and can follow the delivery progress just like an Amazon order.

Do you offer a first order discount?

Yes 🤍 Join the Sól N Touch circle and enjoy 10% off your first order. You’ll also receive updates about new stones, collections, and special offers.

Can I use my Amazon Prime benefits?

Yes. Sól N Touch offers Buy with Prime on eligible products, allowing Prime members to enjoy fast, free delivery and a familiar checkout experience using their Amazon account.

Will my stone look exactly like the photo?

Because we use real natural gemstones, each stone has its own unique color and pattern. Your stone will be the same type and quality as shown, but not an identical copy — that’s what makes it one-of-a-kind.

Do you offer gift packaging?

Absolutely! All our products come beautifully packaged and gift-ready, with no price tags inside.

Can I return or exchange my item?

Yes, you can return or exchange your item within 14 days after delivery. Please contact us before sending it back.

Are your stones 100% natural?

Yes, all the stones we use are 100% natural.
Each one is unique in color, texture, and pattern—which means your piece will be one-of-a-kind.
Tiny veins, inclusions, or color variations are part of the natural beauty and authenticity of the stone.